How do I return an item?

Please contact customer service for more information on returning an item. Thank you.

Refund/Return Policy:

Original sales receipt must accompany returns.

We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in “new, unaltered and unused condition”. Definition of new, unaltered and unused condition is:

  • without showing signs of wear or damage in any way
  • within 7 calendar days of the delivery date (after 7 days no returns are allowed)
  • must not be a special order or a custom order
  • unless noted that it cannot be returned or has a different return  policy time period other than that 7 days noted in that item’s  particular item description.

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it.

Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.

Customer is responsible for all shipping costs if seller is not at fault.

Contact Us:
Child to Cherish
720 Challenger St
Brea, CA 92821
Customer Service # 714-990-1590

Family History

In 1986 designer Patrice Lowe created the very first Handprint Kit in a tin for her three sons.  Realizing the importance of this type of keepsake, Patrice launched what became the company’s first product “My Child’s Handprint to Cherish”.

In the years since, Patrice has brought to life arguably the finest offering of unique, yet functional children’s keepsakes and gifts in the industry that are exclusive to Child to Cherish™ and sold in the finest children’s specialty stores and gift shops worldwide. Each respective item is developed from conception for a specific use or purpose with a single focus in mind. That focus being to capture those precious moments in time to:

PRESERVE THE INNOCENCE OF A CHILD…
This is our Mission Statement

Child to Cherish™ is synonymous with originality and uniqueness, and for creating timeless treasures. Two of the many highly visible items, BLOCK TO GROW ON™ and HANDPRINT TOWER OF TIME™ have received accolades from many sources including Good Morning America and Barbara Walter’s The View as the #1 most desirable Shower Gifts. The Handprint Tower Of Time™ received the 2001 “Best New Product” award at the New York Stationary Show. Also, Child To Cherish was nominated for the Earnshaw’s Earnie Award as “Best giftable children’s gift collection” and often has products featured in Gift Beat.

In 2000, the rest of her family joined Patrice in the business, and they now serve her customers with the same commitment to quality and customer service that she established from the beginning. Everyone at Child to Cherish™ is committed to creating unique, innovative, and lovely products that “Preserve the Innocence” of a Child for a lifetime.

Please accept our sincerest thanks for your support…

Patrice Perine Lowe
CHILD TO CHERISH By Perine Lowe, Inc.